Goodwill Business Services Will Use 42,000-Square Foot Space to Expand Contact Center Operations
San Antonio—April 13, 2020. Worth & Associates, San Antonio’s premier commercial real estate developer, today announced it has leased 42,227 square feet in its Austin Highway Business Center to Goodwill San Antonio Business Services. Goodwill will use the space as they expand call center operations to provide meaningful employment opportunities to individuals with disabilities and other life barriers while providing quality call center services to both local and national businesses.
“We are particularly proud to be home to Goodwill San Antonio Business Services, an organization that does such meaningful work in the San Antonio community and throughout South Texas,” said Worth & Associates Senior Vice President-Leasing Rick Littleton. “We believe the Austin Highway Business Center is the perfect location to facilitate their work, and will ensure this space meets their needs.”
Goodwill San Antonio Business Services, a non-profit social enterprise helping individuals with documented disabilities and/or other disadvantages gain education, training, and employment opportunities for upward mobility, leased the space, which is currently being finished out with furniture and fixtures to suit their needs. The company began occupying the space in late March. The space will house approximately 200 employees managing inbound, outbound, e-mail, and live chat services when the finish-out is complete. Jeff Miller and Meredith Sheeder of JLL represented Goodwill in the lease negotiations.
“We are very pleased with the way Worth & Associates has remodeled the building to best suit our growing needs,” said Joshua Gomez, Vice President of Business Services for Goodwill San Antonio. “In particular, we are impressed with the new exterior entry and canopies, main lobby, rear courtyard, roll-up doors, skylights and clerestory windows. Seeing this level of creativity firsthand convinced us the building would serve as an innovative environment to expand our quality contact center services while providing a state-of-the-art space to further develop and inspire our employees.”
Goodwill San Antonio Business Services was attracted to Austin Highway Business Center’s superb location, excellent visibility, and easy access to IH-35, Loop 410 and the Austin Highway. The property is only seven miles from the Loop 1604/IH-35 interchange and eight miles from the Loop 410/U.S. 281 interchange. Bus stops are conveniently located at Walzem and Austin Highway, as well as at Perrin Beitel and Austin Highway.
Located at 2735 Austin Highway in San Antonio’s high-demand northeast submarket, the 83,740-square foot Austin Highway Business Center is a single-story office building completely redesigned and remodeled by Worth & Associates VP of Development, Charlie Fulton. Renovations include a new front entrance and canopies, modernized lobby; new skylights, exterior windows and fresh paint throughout; solar-covered carports with space for 162 vehicles; and gated, controlled access. The parking ratio is a generous 6.5/1000. Over 41,000 square feet of space remains available for lease at the Austin Highway Business Center.
The highly efficient open space layout is designed to handle a high occupancy capacity through the specific design elements incorporated and the generous parking ratio. Additionally, the building features two times the electrical and data capacity necessary. The large interior break area and the gated outdoor break areas make this asset unlike many, if any, other in the San Antonio market.
About Worth & Associates
Worth & Associates is a locally owned San Antonio commercial real estate development, investment and brokerage firm that operates exclusively in South Texas. With a stable portfolio of more than 3 million square feet of commercial real estate properties owned and managed internally, Worth & Associates exceeds clients’ expectations by offering exceptional customer service, with a focus on developing flexible, highly efficient buildings and space plans designed to meet tenants’ long-term business needs. For more information, visit http://www.worthsa.com.
About Goodwill San Antonio Business Services
Serving San Antonio since 1945, Goodwill San Antonio is a Section 501(c)(3) non-profit social enterprise that helps change lives through the power of work. When you donate to or shop at Goodwill, your purchases and donations help fund education, training and career services to empower people with disabilities and life barriers to find meaningful employment. In addition to operating retail stores and donation stations in San Antonio, Cibolo, Kerrville, Laredo, New Braunfels, Seguin and the surrounding areas, Goodwill San Antonio provides certified vocational training programs through its Good Careers Academy, free employment services through its Good Career Centers, and manages contracts for the U.S. government and local municipalities for outsourced business services ranging from document management and contact center solutions to grounds maintenance and tree care activities through its Business Services operations.